T

674 Messages

 • 

8.5K Points

Monday, December 16th, 2024 5:26 PM

In Progress

Problems with Access to this Forum

When I want to go to this Forum, always this is shown first since some days:

It happens only to this Forum and no other page.

Employee

 • 

7.4K Messages

 • 

181K Points

1 month ago

@tatjana1984 How are you accessing Sprinklr? From the text above it looks like you are accessing via the old getsatisfaction.com domain.  What happens if you visit https://community-imdb.sprinklr.com/ directly? If that fixes it, please update your bookmarks / favourites to sprinklr.com. 

674 Messages

 • 

8.5K Points

@Col_Needham​ H Col, I access it over normal over the contribution history as always. I will try it next time when I enter the Forum than

Employee

 • 

7.4K Messages

 • 

181K Points

@tatjana1984​ Are you saying that you are following a link from IMDb? If so, on which IMDb page is this link located? 

674 Messages

 • 

8.5K Points

@Col_Needham​ yes I do. When I go on send Feedback that red page from above comes

Employee

 • 

7.4K Messages

 • 

181K Points

@tatjana1984​ Thanks.  We will get this link updated. 

674 Messages

 • 

8.5K Points

@Col_Needham​ thx very very very much

674 Messages

 • 

8.5K Points

@Col_Needham​ it still comes

Employee

 • 

7.4K Messages

 • 

181K Points

@tatjana1984​ Yes, the link update requires a software change so it is unlikely to be updated this year (in order to avoid breaking things over the holiday period).  In the meantime you can access this forum by setting https://community-imdb.sprinklr.com/ as a bookmark / favourite. 

674 Messages

 • 

8.5K Points

@Col_Needham​ no problem, I thought you would do it earlier, next year is great too. Everything is fine as long as it will get fixed some day

674 Messages

 • 

8.5K Points

@Col_Needham​ I have too many Favourites, it wouldnt help really. For 1 week I will survive that how it is. I will spend the last 5 days of the year not online in Paris and than we see us next year here. Merry Christmas by the way, cause I think its my last post here for this year