2 Messages

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80 Points

Tuesday, December 16th, 2025

Closed

Solved

Profile problem

Yesterday evening I opened the application like every time on my iPhone . The application showed me logged out . I logged in and since then my profile isn’t the same . There’s no browse historty and the watchlist is for sure wrong . What might be the issue and will I be able to get my profile as it was ? 

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Employee

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1.6K Messages

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16.6K Points

2 months ago

Hello @dimmygud,

In order to help you with your request, I recommend you to contact our customer service. Please remember to include the IMDb account e-mail address and user ID you want to recover.

You can use the default filter shared above to contact our customer Service team.

2 Messages

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80 Points

2 months ago

Thank you very much for the advice Jon .