1 Message

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70 Points

Friday, July 10th, 2026

Acknowledged

rating export 'in progress' issue

I initiated an export of my ratings years ago. It's stuck as 'in progress'. I can't cancel it or initiate a new export. I would like to run an export of my ratings and need help with this issue. 

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Selected Oldest First

Employee

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1.9K Messages

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19.3K Points

2 minutes ago

Hello @ymeimdbcommunity,

I'm sorry for any inconvenience you may have experienced. In order to help you please provide us with the following information:

  • Your device model (e.g. Mac/Windows)
  • Your device OS (e.g. 26 Tahoe/ Windows 11)
  • Your browser and version (e.g. Safari 26, Chrome 145.0.7632.26 / .27) 
  • Have you cleared your cookies and cache?
  • A screen grab of what you are seeing when you try to export
  • Your IMDb Profile page

Thanks in advance!

(edited)