Sprinklr Problem: The page isn’t redirecting properly

I'm receiving this error message whenever I clink on a link to any IMDb Sprinklr page or reload a Sprinklr page: The page isn’t redirecting properly An error occurred during a connection to community-imdb.sprinklr.com. This problem can sometimes be caused by disabling or refusing to accept cookies. I have not had this problem before today. I've verified that I my browser is accepting cookies. I'm getting the problem with Microsoft Edge, Firefox and Google Chrome. All of my browsers are up to date. I've removed all cookies to Sprinklr, logged out and logged back in. I've rebooted my laptop. I am able to access the main page for IMDb Poll: https://community-imdb.sprinklr.com/topics/imdb-poll/5f4951c662e5fc53cfeb955a ... and select a thread listed on that page. For instance: https://community-imdb.sprinklr.com/conversations/imdb-poll/faq-polls-featured-at-imdb-home-page/5f4a7ad38815453dbabcc291 However, when I re-load this page, I get the error message and the link is updated to: https://community-imdb.sprinklr.com/conversations/imdb-poll/faq-polls-featured-at-imdb-home-page/5f4a7ad38815453dbabcc291?lang=undefined&lang=undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined Is anyone else having this problem?

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Col_Needham

Employee

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7.9K Messages

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187.3K Points

2 years ago

The issue has indeed been fixed. Thanks again for the problem reports and sorry for the inconvenience.

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ljdoncel

Champion

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1.2K Messages

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52.4K Points

2 years ago

Hi, Dan! Is anyone else having this problem? Same here. I've also tried browsing in safe mode (Firefox 119.0) and clearing cache & cookies, to no avail...

(edited)

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ACT_1

8.7K Messages

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177.9K Points

2 years ago

@dan_dassow 😀 Top Contributor Leaderboard for October 2023 https://community-imdb.sprinklr.com/conversations/data-issues-policy-discussions/top-contributor-leaderboard-for-october-2023/6545176e43701a436f571f23 This page isn’t working right now community-imdb.sprinklr.com redirected you too many times. https://community-imdb.sprinklr.com/conversations/data-issues-policy-discussions/top-contributor-leaderboard-for-october-2023/6545176e43701a436f571f23?lang=undefined&lang=undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined .

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jeorj_euler

10.7K Messages

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226.1K Points

2 years ago

For now, the workaround is to not open any threads in a new tab but instead let the forum load these threads via AJAX.

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jeorj_euler

10.7K Messages

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226.1K Points

Alas, I've not found a way to force a Sprinklr thread URL to be loaded via the aforementioned mechanism. Even assigning the value "_self" to the "target" attribute of the HTML anchor tab fails to cause the forum to load the page without getting stuck in the redirection loop.

2 years ago

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Col_Needham

Employee

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7.9K Messages

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187.3K Points

2 years ago

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bderoes

Champion

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5.1K Messages

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118.6K Points

2 years ago

When I tried to open the email announcing Dan's post, clicking the View on IMDB Community Forums got a slightly different error message than Dan reported. Namely this: This page isn’t working community-imdb.sprinklr.com redirected you too many times. Try deleting your cookies. ERR_TOO_MANY_REDIRECTS But I was able to click on the Dan_Dassow link near the top of the email, and get to this thread from there.

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mariojacobs

4.2K Messages

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63.5K Points

2 years ago

Is someone else getting this error message? Is there a way to fix this? This page isn’t workingcommunity-imdb.sprinklr.com redirected you too many times. Try deleting your cookies. ERR_TOO_MANY_REDIRECTS Note: This comment was created from a merged conversation originally titled ERR_TOO_MANY_REDIRECTS > community-imdb.sprinklr.com

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Col_Needham

Employee

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7.9K Messages

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187.3K Points

2 years ago

mariojacobs

4.2K Messages

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63.5K Points

2 years ago

@dan_dassow copy&pasting links is not working. But... if you search for your subject/thread that you want, it works fine. I hope it helps until a solution is found. See image below:

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jeorj_euler

10.7K Messages

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226.1K Points

Yes, that's what I've been doing in order to access specific comments or replies to threads.

2 years ago

0

jeorj_euler

10.7K Messages

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226.1K Points

General examples: /conversations/search?sortKey=RECENT&page=1 /conversations/search?sortKey=LAST_ACTIVITY&page=1&dateFrom=LAST_7_DAYS /conversations/search?sortKey=POPULAR&page=1&dateFrom=LAST_7_DAYS Author-specific examples: /conversations/search?sortKey=RECENT&page=1&authors=5f495616c17a0660597f5ea5 /conversations/search?sortKey=RECENT&page=1&authors=5f495633c17a0660597f9c03 /conversations/search?sortKey=RECENT&page=1&authors=5f495633c17a0660597f9994 /conversations/search?sortKey=RECENT&page=1&authors=5f495631c17a0660597f9469 /conversations/search?sortKey=RECENT&page=1&authors=5f495613c17a0660597f522b

2 years ago

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Breumaster

10K Messages

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178.2K Points

2 years ago

Several tries to reach this site with my comp failed. I dont know how reach the forum. Writing from cellphone Note: This comment was created from a merged conversation originally titled Cant visit this page with my computer

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Breumaster

10K Messages

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178.2K Points

All other pages are fine. Newest firefox and edge.

2 years ago

0

jeorj_euler

10.7K Messages

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226.1K Points

Well, there is glitch going on right now that interferes with the loading of threads, but everything besides threads is loading fine.

2 years ago

dan_dassow

Champion

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20.1K Messages

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484K Points

@Breumaster , @Col_Needham wrote on IMDb.com: @dan_dassow (and everyone) — sorry about this. We have flagged this to the team here but the weekend timing is not ideal. You can find the thread via the link below: Sprinklr Problem: The page isn’t redirecting properly https://community-imdb.sprinklr.com/topics/imdbcom/5f4951c662e5fc53cfeb955b Fortunately, that link currently works.

2 years ago

ACT_1

8.7K Messages

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177.9K Points

2 years ago

@dan_dassow 😀 This seems to be fixed now?? Everyone here try a few tests 🙄 .

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dan_dassow

Champion

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20.1K Messages

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484K Points

@ACT_1 , The problem looks fixed. However, there is no official confirmation. It may take a bit longer for the fix to fully take effect.

2 years ago

ACT_1

8.7K Messages

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177.9K Points

@dan_dassow 😀 Waiting for some new news from @Col_Needham 😁

2 years ago

HamidrezaMpmm

469 Messages

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6.2K Points

2 years ago

The site is working for me today I hope it will be like this for others

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dan_dassow

Sprinklr Problem: The page isn’t redirecting properly

Col_Needham

ljdoncel

ACT_1

jeorj_euler

jeorj_euler

Col_Needham

bderoes

mariojacobs

Col_Needham

mariojacobs

jeorj_euler

jeorj_euler

Breumaster

Breumaster

jeorj_euler

dan_dassow

ACT_1

dan_dassow

ACT_1

HamidrezaMpmm

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