2 Messages

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82 Points

Friday, August 15th, 2025

Solved

Streaming Options Not Shown When Logged Into IMDb Account

When I am logged in to my IMDb account, and I go to a movie page it does not display which streaming platforms the movie is available on. But if I log out of my IMDb account and go to the same movie page, the streaming options are clearly displayed on the right hand side of the page, under the movie image. There are also other cool features that I can only see when not logged in, for example a movie's popularity ranking. That ranking disappears when I log into my account. Is there a way I can see these features when logged in? I've clicked on "View Settings", but all that does is give options for my country or language, which are already correctly defaulted to the United States and English. Any ideas?

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Employee

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8K Messages

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188.2K Points

2 months ago

@AZDrew It sounds like you may have accidentally opted into reference view which is an advanced view of IMDb for data contributors which has restricted features. Please visit https://www.imdb.com/preferences/general/ and ensure that “Turn on reference view with full cast and crew” is set to off (the slider should be on the left) and press the “Save” button. If this does not solve the problem, please follow the advice in https://help.imdb.com/article/imdb/common-issues/why-is-imdb-displaying-differently-on-my-browser/GF2ZAR69V859XLHF instead. Let us know what happens. Hope this helps.

2 Messages

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82 Points

Holy Cow! That reference view suggestion worked! Thank you so much!!!

Employee

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8K Messages

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188.2K Points

@AZDrew Glad that worked. For research purposes, please can you let us know (a) when did you set that option (b) why did you choose it? Thanks. We are trying to make it more clear that it is only suitable for a small number of high-volume data contributors (in the hundreds of people).