1.1K Messages
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31.2K Points
Two complaints about Sprinklr
1. Sprinklr has been running slow the past few days.
2. For several months, the site has been logging me off every other day. I can go years without having to log back on to IMDb, but Sprinklr logs me off constantly.
I use a Windows laptop and the Brave browser.
Has anyone else had these issues?
Jolene
Employee
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206 Messages
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2.1K Points
2 months ago
Hello @jay_spirit,
Thank you for your message! Some websites will log you out as a security measure.
Most browser issues can be resolved by attempting these troubleshooting steps:
-Close the tab, then re-open
-Log out of your account, then log back in
-Restart your device
-Clear cache and cookies
-When logging in, thick the "Keep me logged in" box
-Try using a different browser.
-Make sure you are not logged in on multiple devices
If none of that works, please provide us with the following information:
-Device model:
-Browser (example: Firefox):
-Browser Version
-Are you using your Mobile or Desktop?
-Page information/Feature information (example: home page, title page):
-Specific URL(s) affected:
-Do you have an ad blocker enabled?:
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