1 Message

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70 Points

Friday, April 19th, 2024

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Unable to access old email

I have problem with OTP and access to my old email adress. I can’t logo in & system is asking to reset the password. My old email box is gone, how to set up new email adress on existing account? I want to keep all my ratings and watchlist

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1.4K Messages

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14.2K Points

1 year ago

Hello @Markhenry548, In order to help you with your request, I recommend you to contact our customer service. Please remember to include the following information in your message: The IMDb account e-mail address you want to recoverThe new e-mail address you wish to use to replace the e-mail address of the IMDb account you want to recoverPlease make sure the new e-mail address is not already registered with IMDb. If it is, you will need to delete that account to free up that email address so that it can be used to recover your IMDb accountNote: Please use the default filter in the link I added in my message.