Getting a we are unable to load this content at this time. Please refresh the page or try again later
been getting this message since yesterday.
Note: This comment was created from a merged conversation originally titled imdb content issue message
Hello tonyv77,
Can you help me posting more details about the error? A screenshot for the error and the link for the content you are trying to access? in order to help you taking a look.
It seems to be working now after I fiddled with some settings. I suspect it was the large expanding ad at the top of the page. When the problem appeared the page would load briefly before crashing to a white screen "We are unable to load this content at this time. Please refresh the page or try again later." The timing appears to match the top ad expanding. ~shrug~
The message does not show anymore but go only to a black blank screen when i am clicking on a title or performer name
I am able to get to the first page of a title or performer but when i click on to get more information only a black blank screen appeared instead.
Note: This comment was created from a merged conversation originally titled response to Fran about message of content page not able to load
Hi All -
Thanks for all the reports. I have filed a ticket (#P153299189) for our tech team to investigate. In the meantime, any further details you can provide, such as your device/browser information and any screen grabs to show the display, will be helpful for our team diagnose the issue.
Once there is an update I will also post that information here.
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