D

1 Message

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70 Points

Thursday, May 15th, 2025 10:01 AM

Solved

When I log in and try to validate my account it keeps returniong me to the resend confirmation email page

When I log in and try to validate my account it keeps returniong me to the resend confirmation email page in a loop - I've clicked the link provided but it won't recognise that I've confirmed my email.

Employee

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2.3K Messages

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23.4K Points

19 days ago

Hi DavidBarronHarvey, Thank you for your problem report. This can sometimes be an issue, could you try accessing the e-mail on a different device, such as a mobile device) and try following the link in the confirmation e-mail from there. Alternatively, if you are using the IMDb mobile app, please try uninstalling the app and reinstalling it again. If you're using a desktop device, please try using a different web browser. I hope this helps!