virsacer's profile

9 Messages

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182 Points

Tuesday, January 3rd, 2023 6:12 PM

In Progress

"Your Watchlist" does not load complete list

When going to Your Watchlist and pressing the End-key on your keyboard, the items at the bottom of the list do not load - there are just grey placeholders.

Tested with Firefox and Chromium (Chromium sometimes works)

But the same happens when beeing at the bottom of the page and simply reloading the page.

Employee

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890 Messages

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9.6K Points

2 years ago

Hi there,

 

As a basic trouble shooting, could you clear your cache and cookies and try again? 
Let me know if this works and if not, we'll look for a solution!

9 Messages

 • 

182 Points

2 years ago

Hi, I have tracked it down to the "Use smooth scrolling" setting, but I dont like smooth scrolling :-/

But the reload at the bottom of the page is browser-independent. Have you tried to reproduce it?

Employee

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729 Messages

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8K Points

2 years ago

Hello @virsacer,

We've tried to reproduce the issue; however, when checking lists, all titles are loading successfully from the top to the bottom of the list.

This issue seems to be a connection issue. We recommend checking your internet connection and trying to reload the page again.

For more information, please see our help guide.

Please let us know if we can offer further help!

9 Messages

 • 

182 Points

2 years ago

Hi,

it is no conection issue.

1. go to https://www.imdb.com/list/watchlist

2. Press End-key or scroll to the bottom of the page

3. Press F5

Then there are the grey boxes, because the lazy-loading-script is not triggered.

When you scroll up a little, the listitems will load corectly.

Perhaps I should mention, that I have more than 60 items on my watchlist, so there is the "Load More" link on the bottom - shorter lists might not be affected?

BTW: When the loading has not been triggered, clicking that link only adds more grey boxes to the list.

Employee

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729 Messages

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8K Points

@virsacer​,

So that we can investigate further, please provide us with more information on the device and issue you're experiencing
  1. Device Model
  2. Browser version number
  3. Operating system
  4. OS version number
  5. IMDb app version number (if applicable)
  6. Screenshots

Thanks in advance!

Champion

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5K Messages

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118.1K Points

@Edward​ 

With virsacer's more complete description (pressing the keyboard Refresh button), I see what he is reporting on Chrome 108 and Firefox 108, Windows 11, even on a Watchlist short enough not to have a Load More option.