G

1 Message

 • 

70 Points

Monday, February 17th, 2025 3:13 AM

Solved

Account Deleted

Hi, I had a regular free IMDb account, then I made a pro account, so I thought it would be a better idea to delete the regular account, not realizing they were connected and ended up deleting both accounts. Here are my questions:

1. I had signed up for one month free and then paid, my first bill was to be deducted from my bank on March 18. Will I still be charged? I cannot access my account to cancel the subscription due to deletion. 

2. If I need to create a new account will I need to do so with a new email ID since when I try to make a new one with the previous email, it says that you already have an account with this email. 


Employee

 • 

190 Messages

 • 

1.9K Points

20 days ago

Hello @GurpyarBrar,

Thank you for your message! I see you've already contacted our customer service and we've replied with information and more details.

If you have further questions, feel free to reply to that email and we'll be glad to help.