2 Messages
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80 Points
Actor/Actress credit taking way too long to process
Hi everyone I recently received approval for my submission, but one cast member’s credit is still pending, likely because I originally listed her as “Actress” instead of “Actor" which I assume she usually uses instead. The status says it should have been processed yesterday by the data team, but it hasn’t updated yet. Has anyone experienced something similar, and how long did it take? Is there any way to contact an editor directly? #260223-104349-540000
Nikola
2 Messages
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80 Points
4 hours ago
#260223-104349-540000
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Maya
Employee
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6.8K Messages
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71.9K Points
38 minutes ago
Hi Nikola-
Thank you for positng the reference! Taking a look, this is still pending processing and will be reviewed accordingly. We cannot take further actions until it has been processed.
Depending on several factors, submissions might take longer than the estimated time.
In the meantime, you can continue to keep a look at the Data Processing Times page to see the status of both delyed and current processing.
Cheers!
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