1 Message
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70 Points
Cancel my account (urgent - free trial ending in 2 days)
Dear IMDbPro Support,
I’m currently in the midst of a free trial for IMDbPro (started on December 20th), which is set to end on January 20th. Unfortunately, I am unable to access my account settings to cancel the subscription. On logging in, I only see options to renew my membership or upgrade, and I cannot locate a way to cancel or modify my subscription before the trial converts to a paid plan.
Please help me to cancel my trial subscription before it auto-renews. I would appreciate your prompt assistance in resolving this.
Thank you for your support.
Best regards,
Emma
Below are the 2 pages I land on when logging out and in again:
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