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1 Message

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70 Points

Friday, January 17th, 2025 9:55 PM

No Status

Cancel my account (urgent - free trial ending in 2 days)

Dear IMDbPro Support,

I’m currently in the midst of a free trial for IMDbPro (started on December 20th), which is set to end on January 20th. Unfortunately, I am unable to access my account settings to cancel the subscription. On logging in, I only see options to renew my membership or upgrade, and I cannot locate a way to cancel or modify my subscription before the trial converts to a paid plan.

Please help me to cancel my trial subscription before it auto-renews. I would appreciate your prompt assistance in resolving this.

Thank you for your support.

Best regards,

Emma

Below are the 2 pages I land on when logging out and in again:

No Responses!