R

1 Message

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70 Points

Friday, June 20th, 2025 11:38 AM

Solved

Cancel subscription

My bank account has flagged a pending cost for full IMDBPro annual renewal, which I no longer want. But when I log into the IMDBPro homepage and says I'm signed in in the top right corner of the screen, the page only offers me buttons to click for a free trial, and I have no access to account settings to cancel my subscription, which is all I want to do. Please help me access to option to cancel in full.

Employee

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2.4K Messages

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24.1K Points

11 days ago

Hi redferno, Thank you for your problem report. Please could you contact our team directly via the below link. We will then be able to assist with your issue. https://help.imdb.com/contact?deepLink=cancel-membership&disableLoginPopup=true Thanks!