9 Messages

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150 Points

Sunday, November 16th, 2025

Solved

Claim page

I am trying to claim my page. My first attempt was denied. They did not mention why it was denied or give any reason. There was no way to appeal the decision. I am affirming that I am indeed the person on the page I am trying to claim. What can I do to prove my identity? Please help. Thank you.

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Employee

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2.6K Messages

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27K Points

28 days ago

Hi Jmn33, Please disregard the previous messaging you received here. I apologize for any confusion. Please could you then follow the below link and contact our dedicated team for IMDbPro name page claims. https://help.imdb.com/contact?deepLink=claim-name&disableLoginPopup=true Thanks!

9 Messages

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150 Points

Yes, I will. Thank you for your help. I appreciate it it.

9 Messages

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150 Points

I just used the provided link to send another email request. Thank you very much for your help.

9 Messages

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150 Points

Hello Ozzy. If you are still here, I followed the link and they just replied again that there is a “violation” and they can’t help me.  Nobody will tell me what the “violation” is nor will they allow me to correct it. I have no way to manage my page and nobody seems to want to help. You are the only one who has been helpful. This is very upsetting. 

Employee

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2.6K Messages

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27K Points

Hi Jmn33, 

Apologies for the continued inconvenience. 

I am speaking with the relevant team to resolve this issue for you, and I will update this thread once I know more. 

Thank you for your continued patience. 

9 Messages

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150 Points

Thank you so much for your continued help. I do truly appreciate it. 

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150 Points

Hello, Ozzy. Do you know if there are any further updates?  

To clarify, when I first joined IMDbPro, I attempted to claim my page.  Afterwards, I received an email stating my page claim was successful.  I then had access to my page for exactly 7 minutes. I was able to upload two photos of myself. Shortly after, my photos disappeared and I was no longer able to upload photos and they claimed I committed some kind of “violation”. I followed exactly what the email sent to me by IMDb said and I have email receipts. I just would like to be able to be able to upload a couple photos of myself to my profile and have control over it. I would be very grateful for any assistance you or anyone else could provide me. Thank you.

Employee

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2.6K Messages

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27K Points

Hi Jmn33,

Thank you for your reply, and for your continued patience. 

I can confirm your page claim has now been verified. You should be able to access and manage your IMDbPro page as intended now.

I hope this helps!

9 Messages

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150 Points

Thank you so very much!  I’m very appreciative!