Contact phone number or contact email?

How do you contact customer service? —when I click the contact page it forces you to select a subject and question from their limited drop down menus. Which doesn’t list my subject or question. If I do click on a random subject, it grays-out the ‘email” box for them to contact me. So it’s an endless loop of not being able to directly contact them since my question is not listed. Any advice appreciated! and now this page won’t let me select a topic…nothing appears.

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J

Jolene

Employee

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262 Messages

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2.6K Points

1 year ago

Hello @lee_ghztfm881w2wk You can contact our customer service here. Follow the filters on the screenshot and just below "Solve the issue here:", you'll have the option to send us an email.

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lee_ghztfm881w2wk

7 Messages

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140 Points

1 year ago

Didn’t work

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lee_ghztfm881w2wk

7 Messages

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140 Points

1 year ago

It doesn’t work. Sorry, I have tried. But the email tab is always grayed out. I cannot click. I am NOT currently an imdbpro member. I was But now I’m just basic. It doesn’t matter what I click it won’t let me click “email” tab. But, I want to know if 95 dollars promotion today is less than a DGA discount, can you help me.!!!!!!!!!!! This is exhausting. Note: This comment was created from a merged conversation originally titled Your email to me didn’t help

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J

Jolene

Employee

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262 Messages

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2.6K Points

Hello @lee_ghztfm881w2wk, Our customer service team has reached out to you directly for assistance with your account.

1 year ago

0

lee_ghztfm881w2wk

7 Messages

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140 Points

Thanks for your kind follow up. I have not heard directly from them. I will await their email. I paid the membership fee but still awaiting an answer from IMDb about the guild discount. Standing by. Thanks!

1 year ago

0

lee_ghztfm881w2wk

Contact phone number or contact email?

Jolene

lee_ghztfm881w2wk

lee_ghztfm881w2wk

Jolene

lee_ghztfm881w2wk

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