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90 Points

Saturday, October 5th, 2024

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deleted amazon account

Hello, I deleted my Amazon account not realizing it would also delete my IMDbPro account. I can't log in or send an e-mail to IMDb about it. I kept getting an 'error sending message...' on the IMDbPro help page. I opened a new Amazon account (using the same e-mail address as before) but IMDb says that my IMDbPro account is already connected to another Amazon account (the deleted one). What do I have to do to get my IMDbPro back? Thank you in advance for any help! Best Wishes, Joey Preston

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10 months ago

Hello @jofus22, In order to help you with your request, I recommend you to contact our customer service. You can use the following filter to contact our customer service team:

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90 Points

@Jon​ I am unable to use this method as I don't have an IMDBpro account currently. I get an error message.

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90 Points

@Jon​ It seems this user -- stjepanperic -- had this exact issue and reached a resolution but what that resolution was is not shared in the post.

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