Error message

I have a question for support not addressed elsewhere. I have navigated through Help to where I can compose an email detailing my question. But when I hit "Send" it returns "There is an error. Try later or reload page and start over". I have tried repeatedly, both solutions, over several hours, all with the same result. Anyone else? Solutions? Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbprocom/support-email-broken/6819650280e8af3d9f2131c3 Title : Support email broken? Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbprocom/error-with-the-contact-form/6819e1d18c442a5fd1d4eb0d Title : Error with the contact form

Hi community, I am quite desperate right now. I was unable to cancel my free trial, and I just got this huge annual charge for the membership that I can't afford. I saw the charge right away and tried contacting customer service for a refund, but it's been giving me an error message, and I've been trying nonstop for the past day. I don't know what to do anymore, as it seems there is no other way to communicate with them. Can anyone help me with this, please? This is the error I've been getting: "WE'RE SORRY. THERE WAS AN ERROR TRYING TO SEND YOUR E-MAIL. PLEASE REFRESH THE WHOLE PAGE OR TRY AGAIN IN A FEW MINUTES." Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbprocom/unable-to-send-email-to-customer-service-support/681a06dfd5c42b25b8c3406c Title : Unable to send email to customer service support

Hi Sanjol_12, Electrovoice, & lucasdantas - Thanks for all your reports. Our tech team is currently working on resolving the issue with the Contact Form (ticket #V1767809536), once I have an update on the status I will post the details here.

Hi, I have been trying to email since yesterday about my refund but the email is not going and shows an error Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbprocom/error-message-unable-to-contact-imdb/68171ff23358697281889091 Title : Error message, unable to contact IMDB

Hello. I got charged with a yearly subscription after I had canceled it on my IMDB Pro account. I have been trying to email support for the last three days, but each time I try to send it, I get the pop-up "WE'RE SORRY. THERE WAS AN ERROR TRYING TO SEND YOUR E-MAIL. PLEASE REFRESH THE WHOLE PAGE OR TRY AGAIN IN A FEW MINUTES." There is no phone service, so I don't know who else to go to dispute this charge, other than my credit card company. Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbprocom/unable-to-email-support-about-billing-issue/6819393180e8af3d9f1e8e46 Title : Unable to Email Support about Billing Issue