Hello, I have a charge of 162.93 from IMDb pro posted on June 12, 2025 on my bank account.

What steps do I need to take to resolve this charge? Is it possible to speak with a real person? This is terribly frustrating.

When will I hear from a representative of your company?

Hello @Joycedelson, I'm sorry for any inconvenience you may have experienced. In order to help you with your request, I recommend you to contact our customer service team: https://help.imdb.com/contact?deepLink=IMDbPro&disableLoginPopup=true Important Note: If you do not have an IMDb account, I recommend you to create one and then link an Amazon account and after that you need to add the card you were charged on to the Amazon account, so our billing team can track the charge you mention and find the IMDbPro account that were charged. Please take into consideration that creating an IMDb account is free, linking an Amazon account and adding the card you were charged on will not cause you to be charged again, you do not have to create an IMDbPro membership, just the IMDb account.