M

2 Messages

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80 Points

Thursday, March 20th, 2025 8:05 AM

Closed

Solved

Hijacked info?

I was a pro member for a while and just took up the offer the renew for a free month. Info ion me is very wrong and I think I may have inadvertently hijacked someone else's account/info. Who do I do?

Employee

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2.2K Messages

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22.4K Points

29 days ago

Hi mharris1, Can you elaborate on this issue further? What are you seeing to suggest something is wrong with your information? Can you provide us with a link to the IMDb page you're referring to? Thanks!

2 Messages

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80 Points

I've just re-joined for a free month of Pro and will then see how it goes. On re-joining, my profile shows my phone and email but not my credits - I've not done the acting showing at https://pro.imdb.com/name/nm16386323?ref_=hm_prof_name . I'm worried that someone else (maybe called Mark Harris too) has, and therefore his profile has gone, or he can access mine! https://pro.imdb.com/name/nm15109088/overview is actually my profile. How do I put this all right??

Employee

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1.3K Messages

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13.2K Points

Hello @mharris1, It looks like a wrong name page was claimed. You can unclaim your IMDb page at any time. However, please do keep in mind that this will remove and delete any photos and content uploaded with your IMDbPro membership. If you'd like to proceed, please take the following steps: 1. Go to your IMDbPro page: https://pro.imdb.com/mypage?ref_=helpcs_p. 2. Select the "Edit your page" button located at the top right-hand side of your page. 3. On the "Edit page" panel, select the last option, "Page controls" followed by "Unclaim this page". 4. Confirm that you do want to proceed with unclaiming your page and this will then free up the claim on your membership, allowing you to claim the correct page. For further details on claiming your page, please see: https://help.imdb.com/article/imdbpro/manage-your-imdb-page/claim-your-page/GXWAJBBV8EVPF3PE?ref_=helpcs_p#unclaim