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70 Points

Sunday, January 17th, 2021 7:17 PM

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How do I claim my page if it reads as "page already claimed"?

As the title says, just started an account and it says my page has already been claimed. This is from an old account many years ago that can no longer be accessed. How do I revoke that page connection for my new account?

10.7K Messages

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225.4K Points

4 years ago

From https://help.imdb.com/article/imdbpro/manage-your-imdb-page/claim-your-page/GXWAJBBV8EVPF3PE#pageclaimed:

It says my IMDb page is claimed, what can I do?

If you've received a message that your page is already claimed, it's possible it's claimed with a previous membership or someone claimed it on your behalf like your agent/manager or family member. If you added the photos displayed on your IMDb page, it's likely the alternate membership belongs to you.

If you are certain you didn't create the membership claiming your page and you're unable to determine who did, please visit the Contact Us page while logged into your IMDbPro account and select IMDbPro member > Claim your IMDb page (if you are logged out of your IMDbPro account, please select IMDbPro member > Other IMDbPro member issues > Other payment issue), then select "Email" and let us know how we can help.

Employee

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2.3K Messages

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40.5K Points

4 years ago

Hi @pittorefilm 

If you require further assistance with your account, please reach out directly to our Customer Service team