19 Messages
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658 Points
I accidentally not ended my free imdb pro trial and charged for an annual membership! Is there any way i can get a refund?
Hello there, i was just informed from my bank that i was charged a big amount of money from imdbpro and i was shocked because i did not know that my free trial would renew automatically. I think i mistakenly not cancel my free trial. I am so sorry about that but i did not have any intention to get a imdb pro plan because there is no way that i can afford it. In my country and in our money currency this amount of money is so much. Please is there any way i could reach to imdbpro and get a refund. I would appreciate i you could help me. Thank you!
merve_yildiz
19 Messages
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658 Points
20 days ago
(edited)
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Jolene
Employee
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153 Messages
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1.6K Points
19 days ago
Hello @merve_yildiz,
In order to help you with your request, I recommend you to contact our customer service through email. You can use the following filter to contact our customer service team:
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