11 Messages
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250 Points
IMDb Pro not loading on iPhone
I can not seem to open the IMDb Pro app on iPhone any longer. It only started when I upgraded to iOS 26 to be able to use Apple Intelligence, and I don't know if that has anything to do with it, but I really need to be able to access both apps. Regular IMDb still seems to work fine. But Pro only loads the logo image and stalls/stops. 
Jon
Employee
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1.6K Messages
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15.7K Points
1 day ago
Hello @anthony_cabral,
In this case, we recommend you to uninstall the App and then re-install it. Please be advised that for the security of our members, we no longer support login functionality for certain versions of the IMDb App on specific device operating systems (OS). For iOS, please ensure that your device is on iOS 17.0 or above
Your IMDb mobile app should also be the app version 14.16 or above
However, if you've confirmed that your device meets the criteria, please confirm and write us back with the following:
• Device model
• OS version number
• IMDb App version number
• Screenshots
Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.
For more information about how to access this information or for troubleshooting tips, please visit our Help article: https://help.imdb.com/article/imdb/mobile-web-apps/imdb-app-general-troubleshooting/GPV9HCYQGA8XT8QZ
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