Impossible to see more than one video in my PRIMARY VIDEO selection panel

I am an IMDbPro member and I am trying to change the PRIMARY VIDEO on my page. I am credited in at least 2 titles that have a video on IMDB. Unfortunately, except my demo reels, only one video appears in my videos list. Therefore I cannot change the primary video except selecting one of my demo reels. How can I make sure that all the videos for the titles where I am credited are actually available in this list?

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Jon

Employee

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1.4K Messages

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14.1K Points

9 months ago

Hello @pileroux, Please provide us with URL links of the video trailers (e.g. https://www.imdb.com/video/vi2924125721/) you want to tag to your name page and we will help you.

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P

pileroux

2 Messages

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80 Points

This one would be nice to tag. https://www.imdb.com/video/vi3719210265/ Please also note for some reason my primary video displayed on the IMDb app is not the same as the one on web browsers for some reason. Thanks !

9 months ago

0

Jon

Employee

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1.4K Messages

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14.1K Points

Hello @pileroux, I've updated the tag association on the video trailer and if no problems are encountered it should update online within 12 hours across all IMDb platforms. Regarding the App situation, I recommend you to uninstall the App and then re-install it. If you are still facing the same issue, please confirm and write us back with the following: Device modelOS version numberIMDb App version numberScreenshotsYour device model and software version number can be found in your phone settings, typically in "General information" and "About" sections. For more information about how to access this information or for troubleshooting tips, please visit our Help Site article.

9 months ago

0

pileroux

Impossible to see more than one video in my PRIMARY VIDEO selection panel

Jon

pileroux

Jon

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