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Monday, July 14th, 2025

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mother getting charged for IMDB but she isn't a member

My mother's credit card is being charged a yearly subscription to IMDB PRO but she is not a member. She's got dimentia and I am her power of attorney. What can I do?

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3 months ago

Hello radamnyc, Thank you for your message and I'm sorry for any inconvenience caused. In order to help you with your request, I recommend you to contact our customer service here: https://help.imdb.com/contact?deepLink=recovery&disableLoginPopup=true Please remember to include any possible email address that could have been used to sign up for the membership.