1 Message

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70 Points

Wednesday, December 17th, 2025

Solved

My IMDb Pro account

I been trying to contact customer support for the past 3 days still no response I need help claiming my account ever since I update my card payment information, can someone please help me?!? 

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Employee

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1.6K Messages

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16.4K Points

15 days ago

Hello @Kelz,

I'm sorry for any inconvenience you may have experienced.

Could you provide us with the URL link of the name page you're trying to claim?

Thanks in advance!

1 Message

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60 Points

10 days ago

I have been going around in circles trying to log into IMDbPro to take advantage of the one free month and up to $22 off the next billing email I received. When I am prompted to use my Amazon Account to log in during multi stage authentication, the landing page is my wife, Eileen Prudhont's IMDbPro page and I cannot get to mine.

Employee

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1.6K Messages

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16.4K Points

Hello @JohnPrudhont​,

In order to help you with your request, I recommend you to contact our customer service team.