A

2 Messages

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80 Points

Thursday, March 27th, 2025 7:49 AM

No Status

1

Payment options without credit cards

Hi, can you please set up other payment options than credit or debit cards? In many European countries it is not common to use credit cards. I am an Austria filmmaker and I would like to join Imdb pro. Do you have at least bank transfer? Alle the payments options are ONLY cards.

Employee

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1.3K Messages

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13.2K Points

22 days ago

Hello @AnitaMak, All payments for IMDbPro are made through Amazon Wallet and are billed in U.S. Dollars. We're unable to accept cash, checks, money orders, PayPal, gift cards (including Amazon gift cards), or cards from providers not listed below. We accept a variety of payment options, including credit and debit cards. You can safely enter your credit card details via our secure server (https://pay.amazon.com/help/201754640#protected) where your information is protected, which encrypts all submitted information. We are able to accept the following payment methods: • Visa • MasterCard / Eurocard • Discover Network • American Express • Diner's Club International (U.S. billing addresses only) • JCB • NYCE • STAR • China UnionPay (Credit card only) • Visa or MasterCard debit cards For Non-US Members, please ensure the following to work with IMDbPro: • International spending and transactions must be activated • Authorized for recurring billing • Enabled for e-commerce transactions • Disabled one-time passwords and multi-factor authentication as these are not supported at this time For more information, please refer to our Help guide: https://help.imdb.com/article/imdbpro/your-account/what-payment-methods-are-accepted-for-imdbpro/G3QMA8XLFJ6U2XMX?ref_=helpcs_p

2 Messages

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80 Points

Hello Jon, thank you, but you have repeated the website's info. es, I know all that. You only accept cards - full stop. And some cards you don't accept - I got that too. And that is my issue. People in countries like Germany and Austria and other European countries DON'T USE ANY CREDIT CARDS except the bank card. We in Europe pay via bank transfer, Paypal, Klarna, eps, etc. And yet, you are running an international system/website and seem to leave out the European market. You must admit that and please don't send another list that you have on your website. What I said is a problem and a suggestion as well. There is room for improvement and you might consider that in the future! Thank you, Anita

Employee

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206 Messages

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2.1K Points

Hello, Thank you for your feedback. We have updated the post to an "Idea" so other community members can vote/comment on this feature improvement and staff can monitor to gauge interest.