Persistent Loss of Saved Login Information

Several times a day we’re loosing our log in information when using Amazon to log in. This started happening a few months ago. It’s persistently asking us to log in again, several times a day. Something is wrong with the connections to Amazon.

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Col_Needham

Employee

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7.2K Messages

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177.9K Points

4 months ago

@mariza21 Please note that IMDbPro accounts are personal and are not intended to be shared. If you are being persistently logged out, this could be a sign that more than one person is trying to use the same IMDbPro account. Is this the cause of the problem? If so, please see the details of our group plans at https://help.imdb.com/article/imdbpro/your-account/what-is-a-group-plan-membership/GXD8QWZ6AZ33WLY9

Hope this helps.

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