1 Message
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70 Points
Starmeter massively dropped after name merge
After merging my old IMDB profile with my current profile, my starmeter dropped by 8,000,000 (it dropped down to the old page's meter rather than keeping the current correct one).
https://imdb.me/joannaarida
Is there any way to get the starmeter rating back to what it was in my main profile? Thank you so much for your help.
Jon
Employee
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1.7K Messages
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17.1K Points
8 hours ago
Hello @joannaarida,
I'm sorry for any inconvenience you may have experienced. When two IMDb pages are merged together, our system is only able to retain the STARmeter data for one of the pages. We will preserve the STARmeter data for one of the page listings, usually the page which the duplicate/alternate was merged into.
Please rest assured that starting from the current week the ranking will reflect the accurate popularity of your existing page.
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