H

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70 Points

Monday, August 26th, 2024 5:43 PM

Closed

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Submitting A "Shared Editing" Request

Hello! Having a bit of an issue over here...

A Costume Designer client of ours is hoping to update her IMDb profile through us. After attempting to submit a shared editing request through several IMDb Pro accounts associated with her representation, the error below comes up. Any advice on how to remedy this situation would be greatly appreciated!

Employee

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1.1K Messages

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11.3K Points

24 days ago

Hello @hwrosenberger,

In order to help you with your request, I recommend you to contact our customer service. Please remember to contact with the e-mail address registered to the agente/representative IMDbPro Premium account and also include in your message the e-mail address registered to the client's IMDbPro Premium account.

You can use the following filter to contact our customer service team: