2 Messages

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80 Points

Thursday, July 17th, 2025

Solved

Trouble renewing pro account.

I get this message: “There was a problem. The IMDb account you provided is already connected to another Amazon account. Please sign in with this Amazon account, or connect a different IMDb account.”

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Employee

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1.4K Messages

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14.1K Points

15 days ago

Hello @Scout66, In order to help you with your request, I recommend you to contact our customer service team: https://help.imdb.com/contact?deepLink=IMDbPro&disableLoginPopup=true

2 Messages

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80 Points

I was able to get it resolved. Had to disengage an older Amazon account, so I could connect my current Amazon account…. Thanks.