2 Messages

 • 

130 Points

Sunday, November 2nd, 2025

Solved

Unable to claim my page

Hello there! Similar to the following post: https://community-imdb.sprinklr.com/conversations/imdbprocom/unable-to-claim-my-page/682d10ce61e1fb573c0a90c4 I cannot claim my page during my IMDbPro onboarding. When I select the correct page and click on "claim page", a red notification always pops up with the text "Sorry, there was an error. Please try again." I tried it several times, but it doesn't work. Screenshot of the error message: https://imgur.com/a/9bsdXD9 Thank you for your help, Ali

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Accepted Solution

2 Messages

 • 

130 Points

20 hours ago

I managed to fix the issue. In fact, I had to use the other path for claiming my page (through the link "https://pro.imdb.com/mypage?ref_=nm_nv_usr_profile", under the profile icon on pro.imdb.com), instead of the onboarding page. The problem is solved.