2 Messages

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82 Points

Monday, August 4th, 2025

Closed

Solved

Video page not updating

I've made changes to my video page. I deleted two videos, which still show up on my page, and added a video to set as primary and it is not visible on my page. Can anyone help my changes to be processed? Thanks.

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Employee

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317 Messages

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3.1K Points

2 months ago

Hello Screengage, Thank you for your message! I've reviewed your name page and I see there's only one demo reel on it, which is also your primary video. Changes such as deleting demo reels and setting a primary video are not reflected immediately. They usually take up to 24 hours to show on all devices.

2 Messages

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82 Points

Thank for replying. I see the changes now.