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Hello! I'd like to change the thumbnail on my demo reel. Since uploading it, there was only one slate option made available, unlike with previous uploads. https://www.imdb.com/name/nm4875465/?ref_=pro_nm_visitcons Video ID: vi2109262617 And the frame that I'd like to be the thumbnail is at 0:08. Tha

I have a demo reel (the video is currently set to private) that is only producing a single slate image. URL of Name Page: https://www.imdb.com/name/nm0704867/ Video ID:vi750242585 I'm looking to have the text name at 0:03 as the thumbnail image. Any help on this would be greatly appreciated. Thank y

Hello, On the Video Editing page, I am provided one preselected thumbnail option for my Primary Video on my Page. I would like to change the thumbnail / slate image to an exact frame of the video file. I've noticed on another Forum, someone asked this exact same question and were asked to provide: •

Hey everyone I have a problem that I am unable to add a profile picture to my IMDB Pro account. I tried already different browsers like Safari, Firefox and Chrome and all of them are not working. When I select the add Image Button a blank field appears or the browser claims it can not open it. I tri

Hi The 'Select which topic you need help with' is blank underneath on the contact form for IMDB, meaning that the email button can't be pressed. I have a time sensitive query regarding IMDBPro and there is no other way to contact Customer Service. Please can you resolve? I have checked on Chrome, Mi

Looking at the upcoming release schedule for May 2026 on Box Office Mojo ( https://www.boxofficemojo.com/calendar/2026-05-01/ ), I see the following two entries on May 22: Star Wars: The Mandalorian and Grogu ( https://www.boxofficemojo.com/release/rl3294527489/ ) Untitled Taika Waititi Star Wars Fi

I can not seem to open the IMDb Pro app on iPhone any longer. It only started when I upgraded to iOS 26 to be able to use Apple Intelligence, and I don't know if that has anything to do with it, but I really need to be able to access both apps. Regular IMDb still seems to work fine. But Pro only loa

Hi,I noticed that for a film I’m following, the distributor is correctly listed on IMDbPro under “Company Credits” (as a distribution company, with country code), but on Box Office Mojo the same title still shows the distributor as “OTH.”Is there a reason why the distributor name is not appearing on

If one has previously used the 1-month free trial, and has not had an active account for several months, can they still qualify for the free month trial period by renewing using the Black Friday promotion? If so, please inform how that is done this time using the promotion. Thank you.

Hi,I am very stressed and need some help. I signed up to a IMDB PRO free trail for 30 days and set a reminder to cancel it on the 16th of November as I thought the money was being taken on the 17th of November. However after cancelling I noticed the money had been taken as I didn't realise the billi