IMDbPro.com
IMDbPro is the essential resource for entertainment industry professionals. The membership-based IMDbPro service includes comprehensive information and tools designed to help entertainment industry professionals achieve success throughout all stages of their career.
542
All
Question
Problem
Idea
Praise
Announcements
- •••
Closed
Cancel my account (urgent - free trial ending in 2 days)
Dear IMDbPro Support, I’m currently in the midst of a free trial for IMDbPro (started on December 20th), which is set to end on January 20th. Unfortunately, I am unable to access my account settings to cancel the subscription. On logging in, I only see options to renew my membership or upgrade, and
Problem
•
Solved
71
1
0
Closed
Cannot upload demo reel
After multiple attempts unable to upload my comedy reel (-@2mins length..)
Problem
•
Solved
46
1
0
Closed
Trying to cancel the IMDb pro account of my late father - but I don't have log-in details
Hi. For some reason, my mother's bank account is still being charged for my late father's IMDb pro account. I'm unable to access the account despite having his email and password. This is because I need OTP verification from his mobile phone...which is no longer in service as we cancelled his contra
Problem
•
Solved
49
1
0
Closed
Can't renew pro membership
I've added three new cards, I tried signing up for individual monthly, as well an annual membership, but keep getting an error. Please help resolve this.
Problem
•
Solved
73
1
0
Closed
I accidentally not ended my free imdb pro trial and charged for an annual membership! Is there any way i can get a refund?
Hello there, i was just informed from my bank that i was charged a big amount of money from imdbpro and i was shocked because i did not know that my free trial would renew automatically. I think i mistakenly not cancel my free trial. I am so sorry about that but i did not have any intention to get a
Problem
•
Solved
286
2
0
Closed
Subscription refund
today i realised there has been a huge amount of payout on my bank account for the annual imdb pro, which i might have done wrong or accidentally and i have no need for the pro services at all, so can i please get refund?
Problem
•
Solved
150
1
0
Closed
Help Needed to Claim a Profile on IMDb
Hello everyone, I recently subscribed to IMDbPro to manage profiles for my clients. I am trying to claim the profile of Tarun Nagpal, a director with multiple credits, but I’m facing an issue. The "Claim Page" option appears only for my profile, not for his. Does anyone know why this might be happen
Problem
•
Solved
42
1
0
Closed
Can I have multiple locations on my profile page?
Hello, I live in Los Angeles and also in the Middle East. I have industry contacts in both places. Is there a way to have two locations in my profile page? I haven't figured that out so I thought I ask.
Problem
•
Solved
31
1
0
Closed
Refund Current membership to renew with promo code
I've become a member of a community that offers a Pro subscription discount, so need to cancel my yearly membership (paid less than a month ago) to then renew with the yearly discount. I've cancelled, but that's for it to not renew a year away - how can I cancel for this year to get a refund (assumi
Problem
•
Solved
101
1